Here at Partition Plus (https://www.partitionplus.com) we value our customer’s privacy and our goal is to maintain the highest transparency about the personal information we collect and how we share it in accordance with state and nation-wide data privacy laws as well as fair information practices.
In this policy we will discuss:
- The Information We Collect from You and Why
- How We Use That Information
- How to Update Your Information or Opt Out of Sharing
Information We Collect
PERSONAL AND ORDER INFORMATION
As a part of the Toilet Partition Quote process we collect a variety of types of information. This includes personal information you provide to us, which may include your first and last name, email address, phone number and physical address; and order information such as credit card information or images you upload of your bathroom layout. This information is collected for the purpose of communicating with you, completing your quote or purchase and getting it shipped to you. By submitting any of these pieces of information you have agreed to our collection of said information. If at any time you would like to have your information removed from our database, please contact our sales team directly via phone or email.
We may also collect information from your use of our site and services. This includes information like visits to our site pages, use of our tools, and more. We also collect information like your device type, browser used, IP address, and demographic information like location. This information is not personally identifiable – rather it is aggregated to allow us to analyze trends and statistics to provide the best service possible to our customers. Our site also collects cookies that may identify your browser. This information again, is used to provide you with the best user experience possible.
How We Use Your Information
COMMUNICATION & PURCHASES
Partition Plus uses your provided personal information for the completion of quotes and purchases. When you provide an email or phone number via contacting us we use those methods of contact to communicate with you further to narrow down the specifications of a quote, let you know your order has shipped and more. Credit card information is used to complete your purchase and your physical address is used to ship your purchase to the correct location.
IMPROVED USER EXPERIENCE & ANALYTICS
Our collected website information allows us to make decisions to improve user experience based on aggregated statistics. For example we use information like browser usage and device type to ensure our site is compatible with the browsers and devices our customers are using. Cookies may also be used to track site visits and to improve user experience by adapting website content.
THIRD PARTY USAGE
Partition Plus works alongside trusted third parties to both complete your orders and better serve our customers. These Third Parties include:
Manufacturing and Shipping Services: Manufacturers and Shipping services may receive the details of your order so that products may be created and shipped to your location.
Google Analytics: Google Analytics aggregates data such as page views, device and browser types, IP addresses, clickthrough rate and more for the purpose of providing statistics and trends of our user base. We use this to improve our site for our customers based on what they are looking for and using.
Google Ads: We provide Google Ads with customer information to enable us to provide personalized ads and retargeting campaigns to our customers. You may opt out of this type of advertising. To find how to do this consult the below section on opting out of sharing your information.
We may also share your information to comply with laws or regulations such as in the event of a search warrant or other legal request for information.
How to Update Your Information or Opt Out of Sharing
At Partition Plus we work to ensure your information is guarded with the utmost security. We use both physical and digital methods to provide this security including:
- Site Encryption using SSL which helps to protect your information, particularly payment information.
- Your personal information is kept on a need-to-know basis among Partition Plus employees and third party services. Your privacy is our priority and all members of our team are under the expectation of the preservation of your confidentiality.
Our team works to protect your information from unauthorized access, modification, disclosure and destruction. If you have any further questions about our policy or are concerned about a security breach, contact us via the email or phone number provided.
If you need to update any of your information, contact our sales team using the contact information provided on the site. They will be able to help you update your contact information, address and more in our system. Communications may be sent to your old contact information for a brief period as we switch over our information.
OPT OUT OF SHARING
You have the right to opt out of a variety of information sharing with us. While some information is necessary to make a purchase: including but not limited to a physical address and payment information, other information may be opted out of without consequence to your purchase. Consult the following list:
Cookies: Most browsers allow you to block cookies. For more information on how to do this consult your browser’s instructions or help pages.
Emails: We will not send you emails further promoting products or services after your purchase. However, you may receive shipping updates or review request communications. To opt out of receiving these emails please contact our sales team at the contact information provided.
Google Analytics and Google Ads: You may opt out of your information being used for Google Analytics by visiting the Google Analytics Opt-Out Page and following their instructions. You may opt out of your information being used by Google Ads by visiting the Google Ads Opt-Out Page and following their instructions.
If you desire to further opt out of any information sharing or change or delete any of your personal information contact us at the number or email provided to speak with a representative who can help you.
Changes to Our Policy
Our policy may change over time. If any changes are made the updated policy will be posted here alongside a note of the changes made. We will not reduce the rights of our customers without explicit consent.
Policy Regarding Minors
We do not knowingly collect or use personal information from children under the age of thirteen and no part of our site is directed towards or aimed at children under the age of thirteen. If we learn that we have collected information from a child under the age of thirteen it will be promptly deleted. If you believe that a child under the age of thirteen has provided us with their personal information please contact us using the contact information provided.
This policy is effective November 10, 2022.
Partition Plus’ goal of transparency means that we want to hear from you to make sure our site best meets your privacy needs. If you have any questions or concerns about this policy, our implementation of it, or a specific instance where you believe your privacy has been breached please contact us with the information below.