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Toilet Partitions Handbook


Knowing your Toilet Partition Types.

There are various other restroom partition types and once you factor in the brand names and such, really start to overlap one another. This is why we sell the basics as well some advanced. One type of restroom partitions we don’t sell, is wooden bathroom stalls. One of the main reasons is that wooden restroom partitions are custom built, most other manufacturers & distributors don’t sell wooden partitions either. Most other toilet partitions are in some part including wood in their construction, however the solid wooden stalls you might of seen on your night out, were custom built, if you’re still set on purchasing wooden restroom stalls, a better place to inquire about them at is a woodshop.

Powder Coated Steel Bathroom Partitions bathroom stalls are our biggest seller. They’re the most popular stall customer’s purchase. Both out of reliability and durability, these toilet dividers will last through most wear and tear. Your toilets & sinks will have issues before these partitions do.

High Pressure Laminate Bathroom Partitions is a great choice if budgeting plays a crucial role in your ordering, high pressure laminate would be a great alternative to powder coated steel. Unless you need toilet dividers in a higher than normal moisture area. Then we recommend a solid phenolic or solid plastic (HDPE) bathroom stall, since they will handle the moisture much better.

Resistall Bathroom Partitions is a newer product from ScrantonProducts, that offers a solid plastic partition with more design features, like a lightweight design & paneled aesthetics. These stalls come with solid pilasters, are flexible with the design process & is non-porous meaning it will not absorb odors.

Solid Color Reinforced Composite Bathroom Partitions is a solid color reinforced composite plastic partition, it's very durable and resistant to moisture, dents, impacts and scratches.

Solid plastic (HDPE) Bathroom Partitions is another popular customer choice due to the solid plastic design. These toilet stalls are non-porous & great choice for areas such as showers, pools or water parks.

Stainless Steel Bathroom Partitions is a popular choice for hospitals and most places seeking that eloquent look and feel. Not only do they boast a rust-resistant stainless steel composition but they also have that sleek, polished aesthetic feel many businesses are seeking.

Solid Phenolic Bathroom Partitions restroom partitions are one of the strongest in the industry, touting a 25 year warranty, what other items can you buy in today’s world with such a guarantee? These stalls are also great for high moisture areas due to their solid resin core wrapped in durable plastic. These partitions are coated in a layer of melamine allowing for easier clean up using only liquid soap.

Finding the Best Bathroom Partition for you!

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Buying bathroom stalls doesn’t have to be such a hard process and you certainly don’t want to have to order more after ordering the wrong type for your facility. This is why we created this whole bathroom partition handbook in the 1st place. So let’s get started in helping you figure the best restroom partition type to order.

Firstly, we’ve written a blog post for this very situation, you can view this at Toilet partition purchasing help. While we tried to answer all the possible issues you may have in that blog post, we understand we could of missed a few key points. But we’re not done yet, read on if that blog post wasn’t good enough for you, or of course at anytime, you can contact us at 800-298-9696 for more detailed explanations and question answering.

    • High moisture areas
    • Solid phenolic
    • Solid plastic (HDPE)

    • Higher than normal vandalism areas
    • Solid Phenolic
    • Solid Plastic (HDPE)

    • High traffic / large scale usage
    • Solid Plastic (HDPE)
    • Solid Phenolic
    • High Pressure Laminate
    • Powder Coated Steel

    • High traffic / low budget
    • Powder Coated Steel
    • High Pressure Laminate

    • High traffic / High Sanitation Needs
    • Stainless Steel
    • Solid Plastic (HDPE)
    • Solid Phenolic

    • High traffic with a weight limit
    • Powder Coated Steel

Did we miss your location type? Tells us and we’ll add it here, to further help others like you!

Ready to buy? What to consider beforehand.

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Once you figure out what restroom partitions you want to purchase, you may feel that the worst part is behind you. We can speak from the experience of answering many questions regarding drilling the wrong holes, installing stalls in wrong configurations and much more, that there is plenty to still possibly make a mistake with. In this section we’ll try to keep you focused while bringing up certain highlights to make sure you’ve got all your bases covered.

One of the biggest and most easiest mistakes to make, is the layout. Make sure you have your plans correctly labeled, that the measurements are accurate to the best of your knowledge. If working with several people, this is where things easily can go wrong and fast. It’s not that much effort to double check measurements, material restrictions, possible custom configurations that could impact your standard toilet stall layout. Double checking these things is a little bit of extra work, but it’s a better alternative than having to complete this whole process a second time.

When you make an order with us, it normally starts with a quote, you’ll send in a drawing or photo with some basic measurements for the walls and openings, we’ll apply that drawing to a layout that best fits your requirements and we’ll clearly label the layout, with partition measurements and then we’ll seek your approval.

This is that major step where you’ll need to verify 100% that this is what you want to purchase. We’ve tried to simplify this process for you as much as we can, but we still need you to double check to the best of your ability, since once it’s agreed on, it’s entered into our software to be ordered and cut by the manufacturer.

    Here is a small checklist to go through to help save some time, feel free to add onto this:
    • For the Men’s Room:
    • How many stalls do you have?
    • Is there a sidewall on each side or just one side?
    • How many toilet in total?
    • Do you need a screen / partition in between the urinals?
    • Are any of these stalls handicap accessible?

    • For the Women’s Room:
    • How many stalls do you have?
    • Is there a sidewall on each side or just one side?
    • How many toilet in total?
    • Are any of these stalls handicap accessible?

Measure twice, cut once!

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First off, we've created a blog resource to help you with your measuring task, read " How to measure for bathroom partitions ".

You may think that this is self explanatory, but we do still get a good amount of calls asking to change a size after the order has been made and those specs sent to the manufacturer to be cut / milled. There is no window of time to make measurement corrections once you agree on the layout / order and we quote you for it. Once that is passed and you agree on the measurements there isn’t much that can be done, you’ve ordered a piece that isn’t the size you need and we don’t do returns, so that piece will need to be reordered. This is why it’s crucial to double and even sometimes triple check your toilet stall measurements to avoid such a costly mistake.

It's important that the measurement process is done with the utmost attention to detail in mind. You don't want to realized a few days or more after you've ordered, that you need a toilet partition to close off a stall because you measured it using a existing wall, when in reality there isn't an existing wall where you measured. Or that you measured everything the right way, but had contractors come in and add about 2 inches or more of drywall and studs to the room, creating completely different dimensions to work with. So please, this step of the process is one of the most important steps, it's more than alright to become a little overboard with attention to detail when measuring your room dimensions.

How to avoid a costly toilet stall installation.

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Our layouts aren’t just for our benefit during the quoting process, it’s also a great place for you to check and make sure this is how you want your bathroom partitions to look and be placed. Ask as many questions as you can think of, since they’re free and can save a lot of headache later on. There’s no such thing as a dumb question, only dumb answers. Plus we’re here to answer your questions and make you feel as relaxed as you can about your order.

We have several installation pdfs to choose from based on your toilet stall type. We’ll be adding much more in the coming months, from detailed photo instructions to narrated videos to guide you through the process of installation.

A good rule of thumb is to not assume there is nothing to the installation of your bathroom partitions and to just “ wing it “. This is a number one reason for improperly installed restroom partitions. A good practice is to before you even begin the ordering process, find an image of a setup you want to mimic or a crude sketch / drawing will work. Something to help guide you along the path and even reference later on.

When measuring use a chalk line to keep dimensions visible and even use tape or pencil markers for places chalk lines won’t work on. These reference points can help you quickly keep in mind where you are in relation to the overall project. Before drilling holes and cutting pieces try to imagine where that piece is going, you may see that you were about to use a piece that didn’t belong.

How to keep your restroom partitions looking new always.

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We’ve written a blog post on this very issue, as well have some of this information listed under each bathroom stall landing page. Doesn’t mean we can’t go over these various key points in this article.




Powder Coated Steel Partitions

Cleaning:

  • Dust or Dirt: Use a cloth or paper towel to wipe off.
  • Soil, grease & water spots: Use warm water & a mild cleaner.
    • Wipe off remaining moisture, to prevent further spots.
  • Hardware: can maintain a clean appearance with use of a non-abrasive cleaner and a dampened cloth.
  • Graffiti Cleaners:
    • Specialized graffiti cleaners: can safely be used on anti-graffiti powder coatings.
    • Commercial graffiti cleaners: are NOT recommended on a normal powder coating finish.



High Pressure Laminate Partitions

Cleaning:

  • Fingerprints, smudges, or other sediment: a mild cleaning solution can be applied to effectively remove these minor marks. If the surface is smooth, using a cloth or sponge is recommended; if the surface is textured, a soft brush will work. Rinse & dry completely for best results.
  • Greased soil, oil, crayon, or even lipstick: use a mild degreaser or general purpose cleaner. Wet a cloth, sponge, or soft bristled brush with the cleaner of choice and apply it to the soiled area. Rinse and dry all the way.
  • Watermarking or scaling: use of a stronger cleaning agent is required. Bathroom cleaners with acetic acid are the optimal choice for removal of these stains — use a cloth, sponge, or soft-bristled brush with the cleaning solution on it, and rinse/dry completely.
  • Graffiti: bathroom cleaners or other cleaning solutions will likely not do an acceptable job removing it. For situations where this has occurred, it is advised to use a special graffiti remover. Apply to the affected surface by spraying or wiping the remover on, while using a cloth or sponge. Rinse and dry completely.



Resistall Plastic Partitions

Cleaning:

  • General cleaning: is a simple process on a Resistall plastic bathroom partition. It is a low-hassle material that if cleaned and maintained properly, will reduce costs in the long run.
  • For mild stains/general soiling: the appearance of the surface can be restored by using a mild cleaner and water.
  • Tougher stains: can be counteracted by the usage of a cleaning solution that contains 2⁄3 cup of trisodium phosphate, 1⁄2 cup of household detergent, and a gallon of water.
  • If those solutions are not viable, a non-abrasive industrial-strength cleaner will do the job without damaging the surface of the bathroom partition.



Solid Color Reinforced Composite Partitions

CLEANING

CAN I POWERWASH REINFORCED COMPOSITE?

  • Yes

BASIC CLEANING

  • Remove any formed dirt and/or using a soft cloth.

  • Make sure partitions in shower or hose-down areas are in well ventilated areas to allow for extra humidity to dry.

  • Specialized graffiti removers can safely be used on anti-graffiti ( SCRC ) coatings.

  • Apply self-cleaning wax routinely will make the graffiti cleaning easier. These products are gentle and normally don't need stripping.

NOTE: Don't clean with harsh cleaners that have abrasives, acids, or alkalis, they'll etch, discolor or damage the surface.

    These kind of cleaners include:
  • Abrasive powder cleaners
  • Toilet bowl cleaners
  • Rust removers
  • Ceramic tile cleaners

FOR GRAFFITI

  • Use a high quality concentrated D-limonene based solvent ( such as Bobrick Graffiti Remover ) applied with a soft cloth;
    • This works for issues from:
    • Permanent Marker
    • Acrylic
    • Enamel Spray Paints
    • Markers ( containing Xylene )
    • Metallic Markers
    • Laundry Pens
    • Paint Pens
  • For tough stains apply cleaner using nylon scrub pad.

Caution: Many solvents are very flammable, keep away from sparks and open flames.



FOR SCRATCHES

  • SCRC is resistant to scratches, however sharp objects can still cause damage. If this happens, you can sand the area or fill the scratch with a matching color crayon.


FOR BURN MARKS OR GOUGES

  • Use an electric sander with a coarse 80-grit sandpaper to sand the affected area. Re-sand the area using a medium 180-grit sandpaper. Then to blend the color into the surrounding area, wet-sand the area using a fine 2000-grit wet / dry sandpaper.



Solid Plastic Partitions (HDPE)

Cleaning:

  • General Cleaning: is accomplished simply on a solid plastic restroom partition.
    • Making maintenance a regular habit will keep upkeep costs low and reduce overall hassle in the long run.
  • General soiling: acceptable appearance can be reestablished through use of water and a mild cleaner on the surface.
  • Tough stains: a cleaning solution containing 1⁄2 cup of household detergent, 2⁄3 cup of trisodium phosphate, and 1 gallon of water is suggested.
    • Alternatively, any non-abrasive industrial-strength cleaner will suffice.



Stainless Steel Partitions

Cleaning:

  • Dirt Buildup: can be removed with a metal cleaner that is specially intended for a stainless steel surface.
  • Mineral deposits: needing to be scoured can be removed with a slightly abrasive powder like Ajax.
  • Tougher markings like fingerprints, grease, and oil: can be removed with a solution containing a detergent, water, and a solvent like acetone or kerosene. If these markings appear on the surface of the partition, rub the cleaning solution in the direction of the metal's grain.
  • Once the stainless steel has been treated with the appropriate cleaning solution and cleaned appropriately, be sure to rinse the surface with clear water. Wipe with a soft cloth thoroughly to reduce and remove all traces of the cleaner — again, rub and wipe in the direction of the metal's grain.



Solid Phenolic Core Partitions

Cleaning:

  • Smudges, fingerprints, or other residues: found on a solid phenolic bathroom stall's surface can be removed with a mild cleaning solution. Smooth surfaces can be cleaned with a cloth and/or sponge; textured surfaces can be cleaned with a soft brush. Rinse thoroughly, and dry.
  • Oil, crayon, lipstick, greased soil and other difficult stains: can be removed with a general purpose cleaner, or a mild degreaser. Dampen either a cloth, sponge, or a soft bristled brush with the corresponding cleaner and apply it to the affected area. Rinse and dry thoroughly.
  • Extremely difficult soiling, like water and soiling: requires a more powerful cleaner than a mild detergent/general purpose cleaner. A bathroom cleaner containing acetic acid is a great choice for removal of the stain. Wet a cloth, sponge, or soft bristled brush with the desired cleaner, and rinse/dry thoroughly.
  • Graffiti: Solid Phenolic bathroom partitions whose surfaces have been affected by graffiti cannot be cleaned with ordinary cleaners and/or detergents. Instead, they have to be appropriately treated with a graffiti remover. Spray or wipe the remover onto the surface with a cloth or sponge, and rinse/dry fully.

What to do if damage occurs during shipping?

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When your order arrives, make sure to check ALL pieces for damage that may occur via the transport process. You don’t want to sign for something just to find out that piece is broken and you just paid for it. Don’t sign for damaged items as if nothing was damaged, expecting to call us and make a claim, If it’s damaged, sign for it as DAMAGED, then send us a picture and we’ll handle the ordering of the replacement material! If you do find that your item was damaged during shipping, and you didn’t sign for the damaged piece as damaged, you will have to pay for the item still and a replacement. This is why it’s extremely important to take the time to check all items when your order arrives.

If damage occurs to your stalls after you’ve ordered and installed, don’t panic, there might be some hope to repair before having to replace, give us a call, explain the problem and we’ll see what can be done. If it does end up needing to be replaced, check to see if you’re still covered by the factory warranty.

Returning a Product for Other Reasons (such as ordered wrong item, no longer need, just don't like): All returns will incur a 25% restocking fee unless otherwise noted. All returns must be authorized by PARTITION PLUS ONLINE, INC. The product must be in perfect working order, unused, still in its original condition & packaging, and returned within 30 days of receipt. In order to process your return rapidly and correctly, please follow the steps below: Please call PARTITION PLUS ONLINE, INC. at 800-298-9696 and ask for a Return Merchandise Authorization Number (RMA#). Include a copy of your invoice with the RMA# written on it. Also, write the RMA# on the outside of the shipping box. Return the product to us insured via a carrier of your choice. Insuring your return package protects you as we can't be responsible for returns we don't receive.

All returns should be sent to:

PARTITION PLUS ONLINE, INC. Attn: Return Department 341 Granary Rd Forest Hill, Maryland 21050

When we receive your return, we will credit you by the same payment method that was used to make the purchase. You will be credited the price of the product less shipping costs and the restocking fee.

If your product was Special Order or Custom Manufactured, Special Orders and Custom Manufactured Items: These items are non-returnable and unable to be canceled once manufacturing has begun. You may be required to sign our Special Order Form before orders can be placed for these items. A deposit may be required as well.

Need more info? Read more about our policies at our Shipping & Returns page.

Broken piece after purchase? No problem, let’s help!

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We can sell any one of the pieces that may of been damaged by a customer you may need in a toilet partition setup, just give us a call or send an email describing the issue you’re having and we’ll pick it up from there.

Be warned, that some restroom stalls when damaged do not repair nicely, meaning even once you figure a means to remove the damage, you still will need to paint that damaged area. This is a tricky task for various reasons, one in particular is that some partitions are painted with powder and some are textured. These would be an example of a restroom stall in need of replacement, since even if the repair was successful, the paint job will prevent the partition from looking as good as new.

Maybe you already know what the piece is, you can possibly order it without involving us, if it’s hardware or an accessory, then all you need to do is find the right style.

Staying within regulation, are you ADA compliant?

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We have a fairly comprehensive listing of ada regulations on our site. We’ve made the unreadable wall of text you find often in these pdfs that much more understandable, by adding buttons labeled with key areas you’d want to find information about, just click the button you want to learn more about and you’ll be sent to the information right away, on the same page. We’ve listed the key area and the regulations underneath for your ease of reading or quick skimming.

Don’t cut corners, do it right the 1st time.

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When you’re in a hurry, it’s not uncommon to try and take shortcuts. Well doing that in the ordering process for bathroom stalls isn’t a place to take said shortcuts. That’s the best way to basically buy restroom stalls for fun and if you’re paying for them buying partitions that aren’t able to be used, isn’t much fun, it’s just costly.

    Before you confirm the quote we sent you, don’t forget to check:

  • The measurements are correct for your project needs.
  • That the color selected is correct.
  • The location of each toilet partition is in it’s proper place.
  • Is the door able to clear the toilet?
  • Will the layout be natural to walk through?
  • Is each section compliant with ADA standards both locally and nationally?
  • Make sure you have blocking for pieces to be screwed into for added support.
  • Drywall is not a good support for many items that hang on restroom walls.

Frequently Asked Questions

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We have a F.A.Q. section, however we felt that some of that information needed to be mentioned a few other times, especially in this handbook

Ordering

I want to get a quote, how do I do that?

    We've tried to make the quote process as easy as possible, all you need to do is:
    • Step 1: Determine the materials you want to purchase.
    • Step 2: Send us either:
      • a hand drawn picture
      • a photograph you have taken
      • or if you want, you can choose one of the layout templates we have here.
    • Step 3: Then:
      • Email Us
      • Fax Us
      • Or complete our quote form

How long does a quote take to receive after submission?

All quotes take around 3 hours or so to receive after you submit, if it's near the end of the day, please wait for the following business day.

Shipping

My order arrived, however I only got a few pieces, where’s the rest?

Often when your order ships, it’s as one package and this isn’t an issue, however there are those odd moments when multiple packages are part of the same order. Just check with the delivering company or look on your invoice and check to see if your order was 1 of 2 and if there was more than one, that you received them, it’s possible that the shipping company still has the other parts and just didn’t deliver all of the order.

Do you ship outside of the United States?

    No, but we do ship using a freight forwarder to U.S. Territories:
  • American Samoa
  • Guam
  • Northern Mariana Islands
  • Puerto Rico
  • U.S. Virgin Islands

Installation

I just installed our restroom partitions and the door seems to be off set at the top.

It’s very important to double check that each piece of either hardware or partition is installed exactly as the images or instructions show. This offset can happen when you install the hinges upside down on either the bottom or top portion of the door. Pay attention to even the smallest of aspects on each piece of hardware, as this can matter greatly.

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